Stacks Die Cut Sticker 5"x5"

Please allow 2-3 business days for your orders to be processed. We are located in the Ozark Regions of Arkansas, United States of America (USA). These are rural areas and shipping can be quite slow. Expect significant delays during the winter and spring months due to inclement weather (snow, tornadoes, and floods) and holidays. We are not responsible for shipping carrier delays.

I ship to all over Europe, USA, and Israel. I know this may cause issues with service men and women. If you are an active service member in the USA military, you may e-mail me at jenikirbyhistory@gmail.com to discuss options.

Pre-ordered items are processed 4-5 business days upon arrival of stock.

All successful placed orders will receive a confirmation e-mail to show that order was correctly submitted into my system. Once order is placed and shipped, you will receive a Second Confirmation: confirming shipment and tracking number. Once the product or products leave our facility, it is in the carrier's hands to deliver. Make sure you keep all e-mails on hand in case carrier delivered to wrong address or lost shipment.

If you do not receive a confirmation e-mail, please check your spam folder, or contact me at jenikirbyhistory.com for further assistance. I will not be able to make changes to your order after it has been shipped.

Please review to make sure your address and e-mail is correct. Please do not forget apartment number or zip code. And make sure your name is properly displayed. I am not responsible for non-delivery due to wrong address that you provided. If an order is returned due to incorrect address, I will refund the original order (excluding the shipping fee) and ask that you re-submit your order. This will ensure the integrity of Stacks and protect all customer interests in a professional environment. Please see "Return and Exchange Policy" for further details, thank you.

Due to Covid-19, I do not offer curbside pick-up to local customers. This ensures and solidifies social distancing to protect both parties from unwanted contact of Covid-19.

Thank you for your purchase. I hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to me for [a full refund/store credit /an exchange/a full refund or store credit/for a full refund or an exchange/for store credit or an exchange/for a full refund, store credit, or an exchange] only]. Please see below for more information on our return policy. 

RETURNS

All returns must be postmarked within 60 days of the purchase date. All returned items must be in be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS:

To return an item, please e-mail jenikirbyhistory@gmail.com. Subject line must read "Return and Exchange and the Name of the product.  For example, Return and Exchange Stacks window stickers to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase/and the return form provided/and other documentation, including e-mail correspondence, and mail your return the following address:

Stacks "The Study of History Podcast" 
Attention: Jeni Kirby 
RMA Number: 
114 Brewer St. Apt. 1
Harrison, AR  72601

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. You may also use the prepaid shipping label enclosed with your package. Return shipping charges will be paid or reimbursed by me.  If you use the prepaid shipping label, will be deducted from your return to cover shipping charges.

REFUNDS:

After receiving your return and inspecting the condition of your item, we will process your return/exchange/return or exchange. Please allow at least 10 days to process returns days, from the receipt of your item, to process your [return/exchange/return or exchange Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.] I will notify you by email when your return has been processed.

EXCEPTIONS:

For defective or damaged products, please contact me at jenikirbyhistory.com to arrange a refund or exchange.

Please Note:

•    A 20% restocking fee will be charged for all returns 
•    Sale items are FINAL SALE and cannot be returned.

QUESTIONS:

If you have any questions concerning our return policy, please contact us at:  jenikirbyhistory@gmail.com